/USE CASE
Customer experience improvement
The integration of automated support services (chatbots, virtual assistants, etc.), predictive analytics, and recommendation algorithms enables you to provide your users with a personalized, seamless, and fast experience.
Conversational Agent: Customer Service
Needs
- Enhance the user experience of the company portal
- Provide personalized and relevant responses based on internal data
Solution
- Tailored customer service chatbot
- Training on 4 years of internal support history: deep understanding of the company context
- Responses tailored to the user’s needs
Technology
- Large Language Model (LLM)
- Fine-tuning and RAG (Retrieval Augmented Generation)
Smart voice phone assistant
Needs
- Conversational agent capable of understanding and analyzing human interactions in real time.
- 26 different use cases to automate
Solution
- Voice-based artificial intelligence assistant
- Real-time phone responses tailored to specific use cases
- 10+ different languages
Technology
- Large Language Model (LLM)
- Text-to-Speech (TTS)
- Vocal AI
- Telephone systems
Our offering is designed to adapt to your needs. We build custom solutions that combine various approaches to simultaneously address all your objectives (automation, personalization, optimization, etc.).
Our use cases are concrete examples of solutions provided by Daijobu AI. Feel free to contact us for more information!